Question: How to reset a password on Management Console?
gravatar for Resilio Q Bot
4.6 years ago by
Resilio Q Bot120
Resilio Q Bot120 wrote:

I've lost my MC password (and actually username, too). How can I reset it without losing all server settings?

password mc reset • 1.3k views
ADD COMMENTlink modified 4.6 years ago by Resilio Connect ♦♦ 750 • written 4.6 years ago by Resilio Q Bot120
gravatar for Resilio Connect
4.6 years ago by
Resilio Connect ♦♦ 750
Pleasanton, USA
Resilio Connect ♦♦ 750 wrote:

SuperAdmin can reset passwords for other users.

If SuperAdmin cannot do that for a reason (cannot login to Management Console as well or is away):


Stop “Resilio Connect Server” service

Open elevated Command Prompt and navigate to C:\Program Files\Resilio Connect Server

Run command srvctrl.cmd resetpassword <username>. Copy the link in the output.

Start “Resilio Connect Server” service and go by the link suggested in command output.

Enter new password.


Stop Management Console with ./srvctrl stop command

Reset password with ./srvctrl resetpassword <username>

Start server with ./srvctrl start and open the link from command output

If you don't remember the username, you can create new user with same command: resetpassword <some_username>

when prompted, agree to create new user and then follow the instruction. By default this user will get SuperAdmin rights.

ADD COMMENTlink written 4.6 years ago by Resilio Connect ♦♦ 750
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